Comprehensive evaluation of attending physician′s service ability based on CRITIC-TOPSIS and CRITIC-RSR
Xu Yanjie1, Zhu Xiaowei2
1 Tianjin Medical University Cancer Institute & Hospital/ National Clinical Research Center for Cancer/ Tianjin Key Laboratory of Cancer Prevention and Therapy/ Tianjin′s Clinical Research Center for Cancer, Tianjin 300060, China;
2 Tianjin Third Central Hospital, Tianjin 300170, China
Abstract：Objective To evaluate the medical service ability of attending physicians scientifically and reasonably.Methods CRITIC-TOPSIS and CRITIC-RSR methods were used to evaluate the medical service ability of 20 attending physicians of breast cancer surgery in a tertiary hospital in Tianjin in 2020.Results The top five in evaluating the service ability of attending physicians by CRITIC-TOPSIS method were M, E, D, H, and O, and the bottom five were N, T, Q, L, and F. The top five in evaluating the service ability of attending physicians by CRITIC-RSR method were H, D, E, J and C, and the bottom five were T, N, Q, L and A. The results of the two evaluation methods were not completely the same. Most of the attending physicians′ evaluation rankings were similar, and the ranking of M and O attending physicians was quite different.Conclusion The application of the combination of CRITIC-TOPSIS and CRITIC-RSR can overcome the limitations of strong subjectivity and single evaluation method, and comprehensively evaluate the service ability of attending physicians more clearly and accurately.
