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Analysis of the operation efficiency of the clinical departments in a tertiary hospital in Guangxi |
Peng Wenwen, Wang Lu, Xie Fei. |
Department of Medical Record Statistics, Affiliated Hospital of Guilin Medical University, Guilin 541001, China |
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Abstract Objective To analyze the operation efficiency of clinical departments in a tertiary hospital in Guangxi, provide reference for hospital operation managers, and put forward countermeasures and suggestions on how to effectively improve the operation efficiency of clinical departments in the tertiary hospital. Methods Based on five operational indicators of 39 clinical departments in a tertiary hospital in Guangxi in 2019, CCR model was used to analyze the comprehensive efficiency of department operation, BCC model was used to analyze the pure technical efficiency and scale efficiency of department operation, and the operation efficiency of internal medicine system and surgical system of clinical department was analyzed and evaluated. Results Among the 39 clinical departments in the hospital, 9 departments are overall effective, including 4 internal medicine departments and 5 surgical departments; among the remaining 30 invalid departments, 11 departments were technically efficient, 2 were internal medicine systems, 9 were surgical systems, and there were no efficient departments of scale efficiency; 9 departments′ returned to scale remain unchanged, 18 departments′ returned to scale increase, and 12 departments′ returned to scale decrease. Conclusion Each clinical department should reasonably allocate medical resources, improve the technical difficulty of accepting and treating diseases, and optimize hospital diagnosis and treatment services, so as to improve the operation efficiency of clinical departments and the overall operation efficiency of the hospital.
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Received: 16 November 2020
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