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| Management and countermeasures of health examination report error |
| Luo Jia |
| Hangzhou Traditional Chinese Medicine Hospital, Hangzhou 310006, China |
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Abstract Objective To analyze the causes of health examination report errors and identify appropriate countermeasures. Methods Selected 1 146 reports in 2013 and 1 468 reports in 2014 in the health management of hospital medical centers for a retrospective analysis, and compared complaints and physical examination report errors before and after strengthening health report management. Results In 2013 the health examination complaints accounted for 1.17% of the total number of medical records, significantly higher than 0.58% of 2014, and the difference was statistically significant (P<0.05). Before strengthening the management of medical reports, the medical examination report errors were significantly more than those after strengthening the medical report management, and the differences were statistically significant (P<0.05). Before strengthening the management of medical reports, the incidences of errors such as illegible report words, writing errors, and incomplete conclusion and incidence of total errors were significantly higher than those after strengthening medical report management, and the differences were statistically significant (P<0.05). Conclusion Increasing the degree of attention of medical personnel, formulating the corresponding perfect rules and regulations, and adopting detailed report template are the main means to reduce medical examination report errors.
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Received: 30 March 2015
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